Shipping Policy

At Black Dog Rare Books, we take great care in packaging and shipping your orders to ensure they arrive safely and promptly. Please review our shipping policy below for details on processing times, delivery options, and international shipping.

1. Processing Time

Orders are typically processed and shipped within [1-3 business days] after payment is received.
If there are any delays or special circumstances affecting your order, we will notify you as soon as possible.

2. Shipping Methods & Estimated Delivery Times

We offer reliable shipping options for both domestic and international orders:

Domestic (Within the Netherlands)
- Standard Shipping: [X-Y business days]
- Express Shipping: [X-Y business days]
International Shipping
- Standard International: [X-Y business days]
- Express International: [X-Y business days]
- Please note that delivery times vary depending on the destination country and customs processing.

We ship via Postnl and UPS, depending on the destination and shipping method chosen. Orders over € 500 are always shipped with UPS.

3. Packaging & Handling

All books and prints are carefully packaged with protective materials to prevent damage during transit.
Orders valued over [X amount] are automatically insured for added security.

4. Shipping Costs

Shipping costs are calculated at checkout based on the weight, size, and destination of the package.
Free shipping may be available for orders over € 500 (domestic/international—if applicable).

5. International Shipping & Customs

Customers outside [Your Country] are responsible for any customs duties, taxes, or import fees that may apply.
Customs processing times vary and may affect delivery estimates.
We cannot be held responsible for delays due to customs inspections.

6. Lost or Damaged Shipments

If your order arrives damaged, please contact us immediately with photos of the packaging and item(s). We will work with you to resolve the issue.
If a package is lost in transit, we will assist in filing a claim with the shipping carrier. Refunds or replacements will be handled on a case-by-case basis.

7. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details (if available).
Some international shipments may not include full tracking, depending on the destination and shipping service used.

8. Returns & Refunds

If you are not satisfied with your purchase, please review our Return Policy for details on how to initiate a return.

For any shipping-related inquiries, feel free to contact us at info@blackdorarebooks.com.

Shipping Policy - the basics

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible sicarios that may accrue, and what happens in each and every case.

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

What to include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much much more.